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Operations Manager

Location: Inverness

Reference: JS-OM-INV_1714040490

Package: Up to £50000 per annum + car allowance + excellent benefits


Operations Manager, Inverness

Resolve Recruitment are proud to be working with one of the UKs largest and most established logistics companies. Due to internal movement, our prestigious client seek an experienced Operations Manager to come and join their team in Inverness (Highland). They are looking for someone who not only wants to be part of that growth but also somebody who can assist with it and help in continuing to accelerate us forward.


You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.


  • Accountable for the management and supervision of the dispatch operation.
  • Manage, support and develop the operational team
  • Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
  • Liaise, support and develop effective working relationships with internal and external customers
  • Ensure operational compliance including H&S
  • Assist the Regional Manager in ensuring all operational performance standards are met
  • Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
  • Ensure and monitor effective use of driver and vehicle resources
  • Establish and develop working relationships with the customer
  • Compile and analyse operational and financial performance data to identify service efficiencies and improvement around, MPG, Tachos, fuel and damage.
  • Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
  • Some UK travelling maybe required.


  • Knowledge of Drivers Hours, Tachograph and WTD legislation.
  • Knowledge of Health & Safety.
  • Able to manage, motivate and develop people
  • Budget management
  • Project management
  • KPI development and measurement
  • Ability to plan and organise effectively to meet deadlines
  • Ability to use and understand computerised systems including TMS and WMS systems
  • High level of accuracy and numeracy, keen eye for detail
  • Transport management experience


  • £50,000 starting salary
  • 31 Days Annual Leave (Plus, 2 Fixed)
  • Company Pension Scheme
  • Car Allowance - travel required to other sites
  • Private Healthcare
  • Cycle to Work Scheme
  • Life Cover
  • Free On-Site Parking

For more information on this exciting and rewarding Operations Manager career, please APPLY TODAY.

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