Welcome to Resolve Training Services’ full range of e-Learning courses for the Catering & Hospitality industry: 

 

Food Safety Training

Food Handlers and their employers have a legal duty to manage Food Safety. These obligations are set out by a number of EU and UK Laws. These Laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences.

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.

Courses
  • Level 1 Food Safety for Manufacturing, Catering or Retail - £15
  • Level 2 Food Safety for Manufacturing, Catering or Retail - £25
  • Achieving Food Hygiene Rating Level 5 - £35
  • Allergen Awareness - £35
  • Introduction to HACCP Level 2 - £35

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First Aid Training

What is Emergency First Aid? Well it's exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives - so usually first aid could be as simple as sticking a plaster on a small cut. But what if you did find yourself confronted with a more serious situation? This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

In the most serious situations a first aider's role will be to assess the scene so that accurate information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival.

Courses
  • Emergency First Aid at Work Online Annual Refresher - £35

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Workplace Health and Safety

At the end of this course you will have an understanding of health and safety legislation and you'll be able to list common causes of accidents.

You'll also be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques as well as be able to describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and also you will know how to deal with an accident.

Courses
  • Workplace Health and Safety - £35

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Slips, Trips and Falls

Slips, trips and falls account for almost a third of non fatal injuries at work. It is a widely held belief that with just a few minor changes to working practices and attitudes this could be reduced significantly.

This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring. The final module takes this to the next level and looks at it from a management perspective.

Courses
  • Slips, Trips and Falls - £35

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Fire Safety Training

Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.

Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace and it is a cost effective way for employers to fulfil their legal obligation to provide their employees with the necessary understanding of fire awareness.

Courses
  • Basic Fire Safety Awareness - £25
  • Basic Fire Safety Awareness for Care Homes - £25
  • Fire Marshal - £35
  • Fire Marshal for Care Homes - £35
  • Fire Extinguisher - £25

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Legionella Training

Current legislation set out by the Health and Safety at Work Act 1974 along with the HSE's updated code of practice known as L8 which was published in 2001, states that Companies and building owners have a legal duty to manage Legionella.

Our interactive video based training course is aimed at all employers and staff to assist them in identifying the danger that Legionella poses, as well as covering ways to identify & assess sources of risk from Legionella in the premises and implement & manage a control programme.

Courses
  • Basic Legionella Management - £65

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Display Screen Equipment Training

These courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A 'user', is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you're a 'user'. So what do we mean by display screen equipment?

The first thing most people think of is a computer monitor. But that's not the only thing it refers to Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes, or CRTs. The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee-users have responsibilities under the legislation.

These courses fulfil your statutory training obligations and covers among other things, the correct way to set up and use your display screen equipment safely. Reducing the risk of work related conditions.

Courses
  • Display Screen Equipment Awareness - £25
  • Assessing Display Screen Equipment - £35

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Manual Handling Training

Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of injury at work. To try and combat manual handling problems, the Manual Handling Operations Regulations were introduced.

The Regulations lay out duties for both employees and employers. They give a general requirement that employees must be trained to manually handle correctly including the use of any equipment their employer provides to handle loads safely.

Important note: Please note that this is an awareness course only, if your duties include manual handling you will also need further practical training, you can get in touch with us to arrange this.

Courses
  • Manual Handling - £35

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Working Safely Training

Working safely is in the interest and concern of all staff - both the employers and employees. Although most of the legal duties fall to the employer, Health and Safety law is one of the few pieces of legislation that places duties on the employee as well. There are three reasons for managing risk at work that bring benefit for all concerned - moral; not causing harm to work colleagues, legislative; the law requires it! - And finally financial; all accidents bear a cost to both parties.

Workers have an expectation to go home at the end of the working day not having been injured by any workplace activity. Most workers feel that accidents are something that only happens to other people. The reality is that too many workers are coming to harm by not observing Health and Safety laws and not working to safe systems of work. That's where our working safely course can help.

The course covers why we should work safely, defines hazard and risk, identifying common hazards, improving safety performance and protecting the environment. Training is a big part of changing attitudes towards taking risks in the workplace and can make a real difference.

Courses
  • Working Safely - £65

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Introduction to Risk Assessment

Risk assessment is a systematic method of looking at work activities, and considering the things that could cause significant harm to people, property or the environment.

The most important purpose of risk assessments is to help prevent accidents and ensure the safety of employees and anyone affected by workplace activities.

At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

Courses
  • Introduction to Risk Assessment - £35

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Electrical Safety

Electricity is the lifeblood of modern society, it enhances our quality of life and we are becoming increasingly reliant on it to power tools and devices we use for work and entertainment. However, although electricity has many benefits it can also be a hidden killer as it can't be seen, felt, smelled or heard until someone comes into contact with it.

This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock.

Towards the end of the course it includes an overview of the main standards, guidance and legislation that control the use of electricity in the workplace, and finish off by looking at simple maintenance plans and portable appliance testing including who within an organisation would be best to carry out the various checks.

Courses
  • Electrical Safety - £35

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Safeguarding Training

These courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it's wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld.

Courses
  • Safeguarding Children - £35
  • Safeguarding Adults - £35

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Prevent Duty

Intelligence indicates that further terrorist attacks in our country are 'highly likely'. Experience tells us that the threat comes not just from foreign nationals, but from terrorists born and bred in Britain. It is therefore vital that our counter-terrorism strategy contains a plan to prevent radicalisation and stop would-be terrorists from committing mass murder. The Prevent strategy, published by the Government is part of the overall counter-terrorism strategy.

This course starts with an overview of the Government's Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.

Courses
  • Prevent Duty - £35

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Equality, Diversity and Discrimination

We've all heard and used the words 'equality' and 'diversity' before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.

However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity... And one way to make sure we meet these responsibilities is through training.

Courses
  • Equality, Diversity and Discrimination - £35

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